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UDPATE 7/4/2020: Visit our page "Coping with Covid-19" for support and links to wellbeing and mental health information. 

Due to the concerns about Coronavirus we have taken the difficult decision to close all OTR buildings for the safety of both our clients and staff. So there will be no face-to-face appointments or Walk-In service at present. Our Online service is operating as usual.

If you are already accessing our face-to-face counselling sessions you can expect to hear from us within a week with an update. If you are waiting for ongoing support, depending on how long Coronavirus continues to be a concern, we may be offering you telephone or video counselling instead of face-to-face counselling when an appointment becomes available for you. If you are struggling please either call:

  • ChildLine on 0800 1111 (if you are under 18)
  • Samaritans on 116 123 (if you are 18 or over)

You can also look at the ‘Need Help Now’ section of our website for further support options: https://www.talkofftherecord.org/need-help-now

If you are worried about Coronavirus, there is some helpful information online, including on the YoungMinds and The Mix websites.

We’re still committed to offering support throughout this difficult situation and we look forward to seeing you again in our usual way as soon as we can. 

Best wishes

Off The Record

For an update about our Young Carers service please click here.

Coping with COVID-19: Support for your mental health during this pandemic

Call us

Croydon Service 020 8251 0251

Mondays to Thursdays 10.30am - 7pm & Fridays 10am - 4pm

Young Carers Service 020 8649 9339

Mondays to Fridays 10am - 6pm

Sutton Service 020 8680 8899

Mondays to Thursdays 10am - 6pm & Fridays 2pm - 6pm

Merton Service 0203 984 4004

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