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Off the Record is a lively and friendly place to work. We’re on the frontline of mental health services in Croydon, Sutton and Merton. If you choose to work with us; you’ll be joining a team that is at the heart of providing a dynamic local service for young people. On this page you can find our latest vacancies; jobs and volunteering opportunities, counselling placements and trustee positions at OTR.

We have a committed team of around 75 paid staff (many part-time) and our work is funded through a variety of sources including Croydon, Sutton & Merton CCGs, London Boroughs of Croydon & Sutton and the Wimbledon Foundation. Some staff are based in our borough-based services but increasingly staff are being given opportunities to work in across-borough initiatives such as our new first contact team.

We recognise our staff are our greatest asset and we invest in ensuring staff are supported, trained and managed in their role. Many of our staff have been worked with us for several years including a substantial number who originally started working with us as volunteers or trainees. Staff have access to regular internal and external training opportunities and to staff benefits including a company pension and store discounts.

We are committed to safeguarding and promoting the welfare of infants, children, young people and vulnerable adults. Successful applicants to our roles are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS)

Off The Record works towards Equality of Opportunity. To maintain the diversity of our team we welcome applications from all sections of the community particularly individuals from the Black and Minority Ethnic Communities.

Current vacancies

Assistant Chief Executive Officer

  • £52,000 inc. OLW
  • Full-time or min 30hpw

We’re currently seeking an Assistant Chief Executive Officer (ACEO) to join our dedicated team. If you are a strategic thinker with a passion for leadership and innovation, thrive in dynamic environments and possess a drive to make a tangible impact, this is an exciting opportunity for you to join our team.

> Job application pack ( Word | PDF )

Closing Date for roles – Midday, Monday 29th April 2024


Head of Contracts and Operations

  • £45,594 inc. OLW
  • Full-time or min 30hpw

Are you ready to lead strategic operations and contracts for a dynamic mental health charity? We’re recruiting a Head of Contracts & Operations to play a crucial role in the strategic management and oversight of our central services, including finance, administration, data, and premises. You'll lead a team and carry senior management responsibility for these areas.

> Job application pack ( Word | PDF )

Closing Date for roles – Midday, Monday 29th April 2024


Charity Administrators

  • £29,507 inc OLW
  • 2 x full-time posts (35hpw) – Job share welcome

We’re currently recruiting two full-time Charity Administrators. The posts are office based and offer a great opportunity for a varied role in a forward-facing young people’s mental health charity.

> Job application pack (Word | PDF )

Closing Date for roles – Midday, Monday 25th March 2024


Peer Support Workers (x2) and Wellbeing Navigator

  • £30,455 inc OLW

We’re currently recruiting two full-time Peer Support Workers and one full-time Wellbeing Navigator to work in our Sutton and Merton offices. All three posts focus on offering a range of emotional, social and practical wellbeing support to young adults aged 18-25 and do not require a formal mental health qualification.

> Job application pack (Download)

Closing Date for roles – Midday, Monday 25th March 2024


CAYSH Young People's Counsellor

  • £34,000
  • 37 Hours per week

The Young People’s Counsellor will be responsible for delivering a counselling/mental health support service for young people aged 16-25 living in CAYSH supported accommodation. Applicants need to hold a professional counselling qualification to diploma level or equivalent and have a very strong ability to actively engage with a wide range of young people. Further information about the role is given in the job description.

> Job application pack (Download)

Closing Date for roles – Midday, Monday 1st April 2024

Counselling Placements

Please note our counselling placements recruitment is paused at present. Please check back here at a later date.

Off the Record are always looking for new counsellors to join our clinical team. We offer the opportunity to work with a minimum of three clients per week in a professional and supportive environment. Clients come from a variety of backgrounds and present with a range of issues. 

You will receive free, bi-weekly group supervision and regular training and assessment opportunities. Please click the link below for the application pack:

> Volunteer Counsellor

Become a Trustee

Trustees play a crucial role in the overall governance of the agency and are key to running Off the Record and delivering excellent services. 

As a trustee, you'll be responsible for ensuring that the charity is well governed and complies with government legislation, e.g., Charity Law, Company Law and Employment Law. Suitable applicants should have commitment and an interest in improving the lives of young people and a specialist area of interest. This could include human resources, marketing, fundraising and strategic development.

If you are interested in applying for this role please click the link below to download the application pack:

> Trustee

Volunteering Opportunities

There are currently no volunteering opportunities.

Call us

Support Line 0800 980 7475

Monday to Saturday, 3 to 6pm

Croydon Service 020 8251 0251

Merton Service 020 3984 4004

Sutton Service 020 8680 8899