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Life can feel overwhelming sometimes — and it's okay not to manage alone. You might be feeling sad, scared, angry, or hopeless. When we bottle things up, it often makes things harder. Reaching out for support is a brave step, and it can help you find your own way through.

Counselling gives you a confidential space to explore your thoughts, feelings, and experiences with a trained listener — at your own pace, without judgement. It's a place to understand yourself better and start making changes that feel right for you.

Complete Our Self-referral Form

Our Croydon counselling service is free and open to young people aged 14–25 who live, work, or study in Croydon. You can refer yourself — no GP needed.

We use a Humanistic approach, drawing on Person-Centred, Cognitive Behavioural, Psychodynamic, Existential, and other humanistic models. You can find out more about these approaches on the BACP website.

We want you to feel welcome from the moment you get in touch. If you have questions, feedback, or concerns about the service, please do contact us. Full information about our counselling service is below. 

What to Expect From Counselling

Accessibility 

  • Access ramp 
  • Ground floor counselling rooms 
  • Accessible and gender-neutral toilet facilities

Contact Us

72 Queens Road, Croydon CR0 2PR

Telephone: 020 7154 1040

Email: croydon@talkofftherecord.org

Getting Here by Bus 

  • 450 — West Croydon Bus Station to Kimberley Road 
  • 60, 64, 109, 198, 250 & 289 — to Croydon University Hospital (10-minute walk)

Call us

Support Line 0800 980 7475

Monday to Friday, 3–6pm

Croydon Service 020 7154 1040

Merton Service 020 7154 1040

Sutton Service 020 7154 1040