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Due to the concerns about Coronavirus we have taken the difficult decision to close all OTR buildings for the safety of both our clients and staff. So there will be no face-to-face appointments or Walk-In service at present.

Click here to sign up for free telephone counselling

Click here to sign up for free online counselling


At times life can be difficult and it can be hard to manage on your own. When this happens, you can feel lots of different things - sad, scared, hopeless or angry. Often we keep all our feelings and thoughts inside ourselves and this can make things worse. We think that it is okay to ask for help at a time like this and that with some support, you might be able to find your own answers.

Counselling is a confidential space where you can explore your thoughts, feelings or experiences over a period of time with the support of a trained listener. It is a friendly and non-judgemental space in which you get to know and understand yourself better and make changes in your life.

Our Croydon counselling service is a free service for young people aged 14-25 who live, work or study in Croydon.

Contact Off The Record Croydon

Croydon Counselling Service,
 Off the Record,
 72 Queens Road
, Croydon CR0 2PR

Telephone: 020 8251 0251

Email: croydon@talkofftherecord.org

Getting here

Bus 450 stops at Kimberley Road or Queens Road Cemetery. If you are travelling towards Lower Sydenham you will need to get off at Kimberley Road. The Kimberley Road bus stop is directly opposite “Off the Record”.If you are travelling towards West Croydon you will need to get off at Queens Road Cemetery.

Buses 60, 64, 109, 198, 250 & 289 stop at Croydon University Hospital or Canterbury Road. If you are travelling towards Croydon you will need to get off at the Croydon University Hospital bus stop. If you are travelling from Croydon you will need to get off at the Canterbury Road bus stop.

Call us

Saturday Support 020 8175 6776

You can call us on Saturdays from 10am-1pm to speak to a counsellor for confidential support.

Email us