Exit site

At times life can be difficult and it can be hard to manage on your own. When this happens, you can feel lots of different things - sad, scared, hopeless or angry. Often we keep all our feelings and thoughts inside ourselves and this can make things worse. We think that it is okay to ask for help at a time like this and that with some support, you might be able to find your own answers.

Counselling is a confidential space where you can explore your thoughts, feelings or experiences over a period of time with the support of a trained listener. It is a friendly and non-judgemental space in which you get to know and understand yourself better and make changes in your life.

Our Croydon counselling service is a free self-referral service for young people aged 14-25 who live, work or study in Croydon.

The counselling we offer adheres to a Humanistic model, and includes Person Centred, Cognitive Behavioural, Psychodynamic, Existential and other humanistic approaches. This is explained in detail here.

We aim to make you feel welcome and create a safe space for you to talk about any difficulties you are experiencing. You can contact us if you’re not happy with the service, have any questions or want to give any other feedback. Please see below for full information about our counselling service.

Counselling context


  • Access ramp
  • Ground floor counselling rooms
  • Accessible and gender neutral toilet facilities

> Click here to complete our self-referral form

Contact Off The Record Croydon

72 Queens Road, Croydon CR0 2PR

Telephone: 020 8251 0251

Email: croydon@talkofftherecord.org


  • 450 West Croydon Bus Station to Kimberley Road
  • 60, 64, 109, 198, 250 & 289 to Croydon University Hospital 

From Croydon University Hospital - 10 minute walk

Call us

Support Line 0800 980 7475

Monday to Saturday, 3 to 6pm

Croydon Service 020 8251 0251

Merton Service 020 3984 4004

Sutton Service 020 8680 8899