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Free support services for young people

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All our services are free and friendly

Support we offer online

Live chat or message-based counselling. Your choice.

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Support we offer in Croydon

Get help from our Young Carers Service to reduce the stress of your caring role.

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Support we offer in Sutton

Walk-in on Tuesday between 3.30-5.30pm for a chat with a counsellor.

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Support we offer in Merton

Walk-in on Wednesday between 3.30-5.30pm for a chat with a counsellor.

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It's the first time I've felt heard and not judged. My time here has been the foundation to my recovery.
I really feel the care I received here saved my life. I have benefitted and grown so much in my time here, thanks to (my counsellor).
Definitely the best sessions I have had. I cannot thank you enough for your work and dedication to helping others. Keep doing what you are doing.
(My counsellor) has been a huge help to my life and I can't begin to put into words how grateful I am for her over these last 12 weeks.
My counsellor listens to me and has been the most helpful one I have ever had.
This service is excellent and I believe is crucial to young people struggling with mental health
I feel comfortable coming to Off The Record, it is very relaxing. I feel light after each appointment. I feel better about myself.

Call us

Croydon Service 020 8251 0251

Office Hours: Mondays to Thursdays 10.30am - 7pm & Fridays 10am - 4pm

Young Carers Service 020 8649 9339

Office Hours: Mondays to Fridays 10am - 6pm

Sutton Service 020 8680 8899

Office Hours: Mondays to Thursdays 10am - 6pm & Fridays 2pm - 6pm

Merton Service 0203 984 4004

Opening hours: Mondays 10am - 9pm, Tuesdays 12pm - 9pm, Wednesdays 10am - 6.30pm, Thursdays 10am - 9pm & Fridays 2.30pm - 6.30pm