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If you would like to make a self-referral and register for in-person, telephone or zoom counselling, please fill in the form on this page.

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Which of the following best describes you? * If you are aged 11-13 we will need your parents' agreement for you to use our services.

I am aged 14 to 25 in Croydon
I am aged 11 to 25 in Merton
I am aged 11 to 25 in Sutton

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It is against GDPR to input another person's data without their knowledge or consent. * Please gain consent before making this referral. Only check the box below if you have gained consent.

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Your availability

Day availability * What day(s) are you available for an initial assessment?

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Time availability Please tell us all the days and times you could be available for an assessment. If you are able to give a range of availability, especially during the afternoon 12-4 pm, you are likely to be contacted sooner. We also have the more popular late afternoon/evening appointments, but the wait for those is longer. We do not offer appointments on Friday evening, and on Saturday only very few.

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Click here to read our data and privacy policy

Off the Record is an organisational member of the British Association of Counselling and Psychotherapy (BACP), and adheres to their Ethical Framework for the Counselling Professions. The counselling offered by Off the Record adheres to a Humanistic model, and includes Person Centred, Cognitive Behavioural, Psychodynamic, Existential and other humanistic approaches.

OTR's Online Service

We offer free text-based counselling, giving you one-to-one support to help you through tough times.

Support Line

You can contact us on 0800 980 7475 for confidential support. Click through for opening hours.

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Support Line 0800 980 7475

Monday - Friday, 3-6pm; Saturdays, 10am-1pm

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Call us

Support Line 0800 980 7475

Croydon Service 020 8251 0251

Merton Service 020 3984 4004

Sutton Service 020 8680 8899

Email us

General enquiries info@talkofftherecord.org

Croydon Service croydon@talkofftherecord.org

Merton Service merton@talkofftherecord.org

Sutton Service sutton@talkofftherecord.org

Sign up here for support

OTR's Online Service

Support Line

Do you need help now?

Call us

Support Line 0800 980 7475

Croydon Service 020 8251 0251

Merton Service 020 3984 4004

Sutton Service 020 8680 8899

Email us

General enquiries info@talkofftherecord.org

Croydon Service croydon@talkofftherecord.org

Merton Service merton@talkofftherecord.org

Sutton Service sutton@talkofftherecord.org

Sign up here
for support