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If you would like to make a self-referral and register for in-person, telephone or zoom counselling, please fill in the form on this page.

If you would like to register for our online text-based counselling service, click here to sign up

Please enter your date of birth
If you are aged 11-13 we will need your parents' agreement for you to use our services.



Contact information
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Your availability
What day(s) are you available for an initial assessment?





Please tell us all the days and times you could be available for an assessment. If you are able to give a range of availability, especially during the afternoon 12-4 pm, you are likely to be contacted sooner. We also have the more popular late afternoon/evening appointments, but the wait for those is longer. We do not offer appointments on Friday evening, and on Saturday only very few.
‎Please check that your details are correct. You only need to submit the form once.

Click here to read our data and privacy policy 

Off the Record is an organisational member of the British Association of Counselling and Psychotherapy (BACP), and adheres to their Ethical Framework for the Counselling Professions. The counselling offered by Off the Record adheres to a Humanistic model, and includes Person Centred, Cognitive Behavioural, Psychodynamic, Existential and other humanistic approaches.

Call us

Support Line 0800 980 7475

Monday - Friday, 3-6pm; Saturdays, 10am-1pm

Croydon Service 020 8251 0251

Merton Service 020 3984 4004

Sutton Service 020 8680 8899

Email us

General enquiries info@talkofftherecord.org