Our support line is open Monday to Friday, 3–6pm. Pick up the phone and you'll speak directly with a mental health practitioner.

Call free on 0800 980 7475

Please note: Our support line is open to young people aged 11–25 living in Croydon, Merton, and Sutton.

General Enquiries:

• Telephone: 020 7154 1040
• Email: info@talkofftherecord.org

Croydon Service:

• Email: croydon@talkofftherecord.org 

Merton Service:

• Email: merton@talkofftherecord.org

Sutton Service:

• Email: sutton@talkofftherecord.org

Online Service:

• Email: onlinecounselling@talkofftherecord.org

We have locations based in Croydon, Merton, and Sutton:

• Off the Record Admin Office — Portland House, 678 London Road, Thornton Heath CR7 7HU

• Off the Record Youth Counselling (Croydon) — 72 Queen's Road, Croydon CR0 2PR

• Off the Record Youth Counselling (Merton) — Vestry Hall, 336 London Road, Mitcham CR4 3UD

• Off the Record Youth Counselling (Sutton) — 172 Croydon Rd, Beddington, Sutton CR0 4PG

Looking for a particular team? Reach out directly:

• Croydon Counselling
• Merton Counselling
• Sutton Counselling
• Refugee Support
• Young Carers Service
• Community Team
• CHRIS (Youth Violence Support)
• Merton Schools Wellbeing Team (MSWT)
• Croydon Mental Health Support Team (MHST)
• Online Support Service