Off the Record is a lively and friendly place to work. We’re on the frontline of mental health services in Croydon, Sutton and Merton. If you choose to work with us; you’ll be joining a team that is at the heart of providing a dynamic local service for young people. On this page you can find our latest vacancies; jobs and volunteering opportunities, counselling placements and trustee positions at OTR.

We have a committed team of around 75 paid staff (many part-time) and our work is funded through a variety of sources including Croydon, Sutton & Merton CCGs, London Boroughs of Croydon & Sutton and the Wimbledon Foundation. Some staff are based in our borough-based services but increasingly staff are being given opportunities to work in across-borough initiatives such as our new first contact team.

We recognise our staff are our greatest asset and we invest in ensuring staff are supported, trained and managed in their role. Many of our staff have been worked with us for several years including a substantial number who originally started working with us as volunteers or trainees. Staff have access to regular internal and external training opportunities and to staff benefits including a company pension and store discounts.

We are committed to safeguarding and promoting the welfare of infants, children, young people and vulnerable adults. Successful applicants to our roles are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS)

Off The Record works towards Equality of Opportunity. To maintain the diversity of our team we welcome applications from all sections of the community particularly individuals from the Black and Minority Ethnic Communities.

Ready for Your Next Career Move? 

If you're passionate about making a difference in young people's lives and looking for a role where purpose meets impact - we’ve got exciting news! We’re hiring for a number of roles across our dynamic charity. Whether you're a skilled mental health practitioner or a communications star, this could be your next step. Come join us in supporting Brilliant, Beautiful and Better mental health for all young people.

Off the Record is an award-winning young people’s mental health charity working across Southwest London. We are currently celebrating our 30th year. Our Vision is Brilliant, Beautiful and Better mental health for all and our mission is to “show up” for all children and young people's mental health in Southwest London.

We are a passionate, relational, humanistic organisation that works hard to provide compassionate and high-quality mental health support at the point that young people need it rather than at the point of availability. We provide a range of mental health services to children and young people including Talking therapies, online therapeutic support, a young carers service, therapeutic support to young refugees and asylum seekers, young people in the youth justice system and those impacted by serious youth violence. Since the pandemic we have increasingly focused on ensuring that we are “all back in” and we love working in the communities in which young people live.

We are inspired and energised by young people themselves and continue to develop and shape our services around the ever-changing mental health needs of young people. We are 100 % committed to diversity and inclusion in these challenging times. We are currently looking for a range of dynamic and passionate professionals who can work thoughtfully and sensitively with young people in our diverse team of experienced and committed professionals.

Here are our current roles, please download job descriptions and person specifications for the individual roles. 

Closing Date for all roles – Midday Friday 20^th June 2025

Community Development Worker Racialised Communities and Marginalised Groups 

This is a dynamic outreach post targeting the mental health inequalities that currently exist in mental health provision and in mental health outcomes within Croydon.  You will play a significant role in increasing access to psychological, talking and wellbeing therapies for young people from racialised groups and other marginalised groups (including LGBTQ) across the borough of Croydon. You will also have a key strategic role in raising issues, trends, patterns and concerns related to young people's mental health in local communities and at a strategic level.

> Download Community Development Worker Application Pack Here

Senior Mental Health Practitioners 

Senior Practitioners are based within all our services and carry a caseload delivering direct mental health support to children and young people alongside acting as a deputy to the relevant service manager and supporting volunteers. These posts offer an excellent opportunity to continue direct work with young people alongside developing management and supervision experience in a supportive mental health setting.

> Download Senior Mental Health Practitioners Application Pack Here 

Mental Health Practitioner/School Counsellor 

Offering a flexible range of short-term and longer-term mental health interventions to children and young people aged 11-25 including individual and group-based support; workshops; crisis support; mental health themed activities; facilitating peer support. The posts have scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London.

> Download Mental Health Practitioner Application Pack Here

Communications, Marketing and Youth Participation 

This role plays a dynamic and powerful part in bringing the voice of young people to life within the Charity through social media work, through website management, and the design of contemporary publicity. You will bring our Vision, Mission and outcomes and key mental health themes "to life” in an exciting and compassionate way. This role will also drive our Youth participation work and ensure that there is a strong young people's voice flowing into all our structures in a variety of different ways to ensure high levels of co-production within all our work. You will also support us to disseminate our mental health findings and stories into all our partnerships, networks and collaborations in an innovative and creative way.

> Download Communications, Marketing and Youth Participation Application Pack Here

Service Manager 

The purpose of the job is to take overall operational responsibility for one of the services in Sutton and Croydon within Off the Record. Due to recent expansion and restructuring of the senior management structure within the charity, we have these two Manager posts supporting young people in Croydon and Sutton. Managing our services includes liaising with partners in the mental health sector, representing Off the Record at meetings; publicising the service; arranging client appointments; management of mental health practitioners and volunteers, acting as a safeguarding lead within the charity and as needed clinical supervision. You will also hold a caseload of client work.

> Download Service Manager Application Pack Here 

Closing Date for all roles – Midday Friday 20^th June 2025

Becoming a Trustee

Trustees are essential to the governance and successful operation of Off the Record (OTR), ensuring we deliver high-quality services to our community. The Board of Trustees manages the affairs of OTR through in-person meetings and sub-committees, adhering to government legislation, processes, and procedures. Our responsibilities include setting the overall strategic direction of the charity, delegating responsibilities to senior staff, overseeing the charity’s progress in meeting its objectives, reviewing significant risks, ensuring the charity meets its legal and financial obligations.

We are seeking individuals to join our Board who are committed to improving youth mental health in South West London, passionate about youth issues, eager to learn and ask questions, and possess strong communication and basic numeracy skills. Expertise and interest in areas such as youth work, finance, fundraising, HR, recruitment, diversity and inclusion, strategy, law, operations, marketing, communications, or mental health services are highly valued. In return, trustees gain valuable governance and leadership experience, develop new skills, expand their professional network, and make a lasting impact on young people’s lives.

If you are interested in applying for a trustee role with OTR, please click the link below to download the application pack and submit to recruitment@talkofftherecord.org

> Trustee

Volunteering Opportunities

There are currently no volunteering opportunities.