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We provide tailored support to young people who have been arrested in connection with Serious Youth Violence (SYV). Our aim is to reach them at a critical moment and help them move forward positively. 

Who Can We Support? 

To be eligible, young people must: 

  • Be aged 10–25 
  • Live, work, study, or be registered with a GP, or be supported by social services in Croydon or Sutton 
  • Have been arrested for matters relating to SYV 
  • Be suitable for talking therapy (no current psychosis) 
  • Be willing to engage with support and open to making positive changes in their life  

What to Expect After Referral 

We aim to respond quickly and keep things moving: 

  • We'll make contact within 48 hours of receiving a referral (excluding weekends) 
  • An assessment appointment within two weeks 
  • Weekly check-in calls are provided while a young person is waiting to be allocated a counsellor 

Counselling Support 

Once engaged, young people have access to: 

  • Access to our telephone support line, available five days a week 
  • Short waiting times 
  • Flexible support — available by phone, video call, or face-to-face, in our buildings or out in the community  
  • A flexible number of sessions, tailored to the young person's needs 

Wellbeing Support 

Alongside counselling, we can signpost young people to a range of wellbeing services, including: 

  • Housing advice and advocacy 
  • Welfare benefits support 
  • Employment guidance 
  • Engagement with sports and other positive activities 

Want to Find Out More?

We're happy to talk things through before you make a referral.

Email us at CHRIS@talkofftherecord.org

Ready to Make a Referral?

Please click here for the referral form. 

Young people can also self-refer by completing this form.

Call us

Support Line 0800 980 7475

Monday to Friday, 3–6pm

Croydon Service 020 7154 1040

Merton Service 020 7154 1040

Sutton Service 020 7154 1040