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Information and Support services

> Afghan Wellbeing Project

The Afghan Wellbeing Project is aimed at people in England from Afghanistan with refugee or humanitarian protection (HP) status, or on a family reunion visa. The project offers 12 sessions of one-to-one counselling.

> British Red Cross International Family Tracing

Get help finding missing relatives abroad through the international family tracing service if you have been separated by war, natural disaster or migration.

> Covid-19 Migrant Information Service

The COVID-19 Migrant Information Service is designed to provide information to migrants living in the UK about Coronavirus (COVID-19) and the various ways the virus and the associated government responses could affect their lives.

Croydon Refugee Day Centre

A friendly, safe meeting place offering practical assistance to all asylum seekers and refugees. 


IKWRO (Iranian and Kurdish Women’s Rights Organisation) provides advice and support to Middle Eastern and Afghan women and girls living in the UK who are facing Forced Marriage, Child Marriage, “Honour” Based Violence, Female Genital Mutilation and Domestic Violence.

IKWRO offer advice in Farsi, Dari, Kurdish, Arabic, Turkish, Pashto and English and run a free counselling service in Farsi, Kurdish, Arabic and English.

> London Therapeutic Men (LTM)

LTM provides one to one counselling for adult men who are seeking asylum. Please note LTM welcome people who identify as non-binary to this project.

> London Therapeutic Women (LTW)

LTW is a gender and culturally sensitive therapeutic service for adult women who are seeking asylum and who have experienced or witnessed domestic or gender-based violence. The support is offered in the form of both one to one counselling and group work. LTW welcome people who identify as non-binary to this project if they meet the criteria.

> Mental Health and Psychosocial Support (MHPSS) Directory for Refugees and Migrants in London

The MHPSS Directory is a broad and detailed list of organisations providing mental health and social support services to migrants, refugees and asylum seekers in London and Greater London.

> Migrants' Rights Network

Migrants' Rights Network (MRN) is a UK-based organisation that works alongside migrants in their fight for rights and justice.

> My View Children’s Therapy

A therapeutic service for unaccompanied children which offers a safe, confidential place for young people to get well-being support. That can be through talking or doing creative work individually, or through group therapeutic support.

> Muslim Youth Helpline

Muslim Youth Helpline provide free and confidential, faith and culturally sensitive support services to Muslim youth in the UK. 

> New Roots – Refugee Therapy

New Roots Therapeutic Service is for People with Refugee Status. The service is based in Stratford and offers 12 sessions of one-to-one counselling.

Pathways to Independence

Provides Specialist Support, Accommodation, Information and Training services for young people leaving care and seeking asylum (UASC) aged 16 to 25, across the South East of England. To refer someone for accomodation they should have already reached a suitable level of independence

> Praxis

Praxis Community Projects work with vulnerable migrants and offer advice and information on immigration, housing and welfare

> Project 17

Project 17 works to end destitution among migrant children. They work with families experiencing exceptional poverty to improve their access to local authority support.

> RefAid app

The RefAid mobile app shows migrants, refugees and those who help them their local services. 

> Refugee & Migrant Network Sutton

Refugee & Migrant Network Sutton (RMNS) offers friendship, advice, counselling and English language classes to refugees, asylum seekers and newly settled migrants. In normal times RMNS operates a Drop-In Centre every Wednesday from 10.00 to 12.00 at Trinity Church Hall, Hill Road, Sutton.

> Refugee Council Infoline

The Refugee Council’s Infoline connects refugees and people seeking asylum with organisations that can help. The Infoline is a live national Freephone line open Mondays, Tuesdays, Thursdays and Fridays between 9.30am and 12.30pm.

0808 196 7272

> Refugee Council

Refugee Council work with refugees and people seeking asylum in the UK through offering practical support and advice throughout their journey in the UK.

The Children’s Section at the Refugee Council offer advice and support to unaccompanied children seeking asylum in the UK.

> Safe Passage

Safe Passage specialises in supporting lone child refugees in Europe who are looking to reunite with their families. If you know of a lone child refugee in Europe who needs support getting to safety please get in touch with their team.

> Together Now

Together Now supports refugees living in the UK to reunite with family members they have been forced to leave behind whilst fleeing persecution.

> Unity Project

Unity Project run weekly casework sessions every Tuesday to provide appointments and workshops for people with no recourse to public funds (NRPF) to help make ‘Change of Conditions’ applications for recourse to public funds. This means that people can access the welfare safety net in times of crisis or hardship. 

> Youth Access

Youth Access helps you find free and confidential counselling, advice or information services in your local area.

Call us

Support Line 0800 980 7475

Monday to Saturday, 3 to 6pm

Croydon Service 020 8251 0251

Merton Service 020 3984 4004

Sutton Service 020 8680 8899