New weekly opening times
We're extending our Support Line opening times to include weekly opening hours. From Monday 8th August, the line will be open Monday to Friday from 3 - 6pm and continue to open on Saturdays, 10am - 1pm.
Our line will soon be able to accept text messages from young people, please check back for updates.
The support line number is 0800 980 7475
If you want to talk about what’s going on for you and work through your thoughts and feelings, you can contact us to speak to a practitioner who will listen to you, offer emotional support and can give you information about our services or signpost you to services that might be relevant to you.
What can you expect when contacting our Support Line?
You can expect us to:
Keep things private and respect your confidentiality.
Listen to you in a way that is helpful and supportive.
Respect and understand your wishes and beliefs.
Be clear, honest and friendly.
Monday - Friday, 3-6pm; Saturdays, 10am-1pm