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Refugee Service

The journey you have as refugee, asylum seeker or forced migrant can be very difficult and can impact how you live on a day to day basis. Some of your feelings and thoughts might be difficult to manage. We can help you manage those feelings and thoughts. We work with a wide range of issues, including trauma, loss, self-harm, suicide, anxiety, isolation and sleep problems.

Our counselling service provides confidential support in Croydon to refugees, asylum seekers and forced migrants who are aged between 11 - 25. 

Clients can request an interpreter.

Making the first call

Anyone can contact us to find out more information or to make a referral.

If you are a young person and would like to know what kind of support is available then contact the Refugee Service. When you get in touch we will ask you for some information about you and will let you know when you can meet a counsellor.

If you are a carer or professional and would like to make a referral, then please click this link for guidance and the referral form.

Contact the Refugee Service

Refugee Service, 72 Queens Road
, Croydon,
 CR0 2PR

Telephone: 020 8251 0251

Email: rass@talkofftherecord.org

Getting here

Bus 450 stops at Kimberley Road or Queens Road Cemetery. If you are travelling towards Lower Sydenham you will need to get off at Kimberley Road. The Kimberley Road bus stop is directly opposite “Off the Record”.If you are travelling towards West Croydon you will need to get off at Queens Road Cemetery.

Buses 60, 64, 109, 198, 250 & 289 stop at Croydon University Hospital or Canterbury Road. If you are travelling towards Croydon you will need to get off at the Croydon University Hospital bus stop. If you are travelling from Croydon you will need to get off at the Canterbury Road bus stop.

Call us

Croydon Service 020 8251 0251

Mondays to Thursdays 10.30am - 7pm & Fridays 10am - 4pm

Young Carers Service 020 8649 9339

Mondays to Fridays 10am - 6pm

Sutton Service 020 8680 8899

Mondays to Thursdays 10am - 6pm & Fridays 2pm - 6pm

Merton Service 0203 984 4004

Email us