Life can feel overwhelming sometimes — and it's okay not to manage alone. You might be feeling sad, scared, angry, or hopeless. When we bottle things up, it often makes things harder. Reaching out for support is a brave step, and it can help you find your own way through. 

Counselling gives you a confidential space to explore your thoughts, feelings, and experiences with a trained listener — at your own pace, without judgement. It's a place to understand yourself better and start making changes that feel right for you. 

Complete Our Self-referral Form 

Our Merton counselling service is free and open to young people aged 11–25 who live, work, or study in Croydon. You can refer yourself — no GP needed. 

We use a Humanistic approach, drawing on Person-Centred, Cognitive Behavioural, Psychodynamic, Existential, and other humanistic models. You can find out more about these approaches on the BACP website. 

Accessibility  

• Access ramp  

• Ground floor counselling rooms  

• Accessible toilet facilities

Getting Support 

If you're aged 11–25, you can refer yourself to our service. If you're under 13, we'll need your parent or carer to give their consent first. 

Complete Our Self-referral Form

We also accept referrals from CAMHS Single Point of Access, schools, GPs, and other professionals. Download our referral form and send it to offthe.record@nhs.net. 

If you're under 18 and unsure whether we're the right service for you, we'd recommend being assessed at CAMHS SPA first. You can contact them on 0208 254 8061 or email ssg-tr.spameroncamhs@nhs.net.