Careers at Off the Record
Jobs and Volunteering Opportunities
Off the Record is a warm, welcoming place to work. As a frontline mental health service for young people across Croydon, Merton and Sutton, we're passionate about what we do — and the people who do it with us.
Join our team and you'll be part of something that genuinely matters: a dynamic, community-rooted service making a real difference to young people's lives. On this page you'll find our latest vacancies, volunteering opportunities, counselling placements and trustee positions.
Our Team
We have a dedicated team of over 70 paid staff (many working part-time), supported by funding from a range of sources including South West London and St Georges Mental Health NHS Trust, the London Boroughs of Croydon, Merton, and Sutton, and the Wimbledon Foundation. Whilst many staff are based within our borough services, we're increasingly creating opportunities to work across boroughs — including through our new First Contact team.
We believe our people are our greatest asset. That's why we invest in proper support, training and management for everyone in our team. Many of our staff have been with us for years — including a good number who first came to us as volunteers or trainees. Everyone has access to regular internal and external training, as well as benefits including a workplace pension and store discounts.
Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All successful applicants will be required to undertake an Enhanced Disclosure through the Disclosure and Barring Service (DBS).
Equal Opportunities
Off the Record is committed to equality of opportunity. To reflect the diversity of the communities we serve, we actively welcome applications from all backgrounds — particularly individuals from black and minority ethnic communities.
Current Paid Vacancies
Charity Administrator
We’re currently recruiting one part-time Charity Administrator. The post is office based and offers a great opportunity for a varied role in a forward-facing young people’s mental health charity. The job description in this pack provides a generic overview of the Administrator role. Administrators are based centrally with other support staff. Our Administrators are a vital and valued part of our team supporting and enabling the work of our mental health practitioners and the work of the Charity overall. Administrators report directly to the Service Administration Manager and will work collaboratively within a team of administrators covering different services as needs arise.
To apply, please download the application pack using the link below and return the completed application to recruitment@talkofftherecord.org
Before submitting your application, please read the job description and person specification carefully to ensure you meet the criteria.
Please note: we do not accept CV's as part of the application process.
Counselling Service Manager - Maternity Cover
We’re currently recruiting a part-time (28 hours per week) Counselling Service Manager to manage the Charity’s Merton counselling service and work with colleagues across our services in Croydon, Merton and Sutton. For this post you need to have a counselling/mental health qualification along with extensive clinical and management experience. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.
The post is available on a part-time basis 28 hours per week on a fixed term contract for maternity cover.
To apply, please download the application pack using the link below and return the completed application to recruitment@talkofftherecord.org
Before submitting your application, please read the job description and person specification carefully to ensure you meet the criteria.
Please note: we do not accept CV's as part of the application process.
Clinical Supervisor
We are currently recruiting for a part time Clinical Supervisor (2 days per week). This role will be working with our Mental Health Practitioners who work across Croydon, Merton and Sutton. This role will require experience of working in both a 1:1 and group work setting. For this post, you will need to have 3 years or more post qualification experience as a counsellor and ideally a recognised supervision qualification. We are looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.
To apply, please download the application pack using the link below and return the completed application to recruitment@talkofftherecord.org
Before submitting your application, please read the job description and person specification carefully to ensure you meet the criteria.
Please note: we do not accept CV's as part of the application process.
Counselling Service Manager
We’re currently recruiting a part-time (17.5 hours per week) Counselling Service Manager to manage the Charity’s Croydon counselling service and work with colleagues across our services in Croydon, Merton and Sutton. For this post you need to have a counselling/mental health qualification along with extensive clinical and management experience. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.
To apply, please download the application pack using the link below and return the completed application to recruitment@talkofftherecord.org
Before submitting your application, please read the job description and person specification carefully to ensure you meet the criteria.
Please note: we do not accept CV's as part of the application process.
Voluntary Positions
Volunteer Counselling Placements
We are now accepting applications for our volunteer counselling placements.
To apply, please download the application pack using the link below and return the completed application to recruitment@talkofftherecord.org
Before Submitting your application, please read the Job Description and Person Specification carefully to ensure you meet the criteria.
Please note: we do not accept CV's as part of the application process.
Trustees
Trustees are essential to the governance and successful operation of Off the Record (OTR), ensuring we deliver high-quality services to our community. The Board of Trustees manages the affairs of OTR through in-person meetings and sub-committees, adhering to government legislation, processes, and procedures. Our responsibilities include setting the overall strategic direction of the charity, delegating responsibilities to senior staff, overseeing the charity’s progress in meeting its objectives, reviewing significant risks, ensuring the charity meets its legal and financial obligations.
We are seeking individuals to join our Board who are committed to improving youth mental health in South West London, passionate about youth issues, eager to learn and ask questions, and possess strong communication and basic numeracy skills. Expertise and interest in areas such as youth work, finance, fundraising, HR, recruitment, diversity and inclusion, strategy, law, operations, marketing, communications, or mental health services are highly valued. In return, trustees gain valuable governance and leadership experience, develop new skills, expand their professional network, and make a lasting impact on young people’s lives.
If you are interested in applying for a trustee role with OTR, please click the link below to download the application pack and submit to recruitment@talkofftherecord.org
> Trustee Application Pack