Exit site

Off the Record is a lively and friendly place to work. We’re on the frontline of mental health services in Croydon, Sutton and Merton. If you choose to work with us; you’ll be joining a team that is at the heart of providing a dynamic local service for young people. On this page you can find our latest vacancies; jobs and volunteering opportunities, counselling placements and trustee positions at OTR.

We have a committed team of around 75 paid staff (many part-time) and our work is funded through a variety of sources including Croydon, Sutton & Merton CCGs, London Boroughs of Croydon & Sutton and the Wimbledon Foundation. Some staff are based in our borough-based services but increasingly staff are being given opportunities to work in across-borough initiatives such as our new first contact team.

We recognise our staff are our greatest asset and we invest in ensuring staff are supported, trained and managed in their role. Many of our staff have been worked with us for several years including a substantial number who originally started working with us as volunteers or trainees. Staff have access to regular internal and external training opportunities and to staff benefits including a company pension and store discounts.

We are committed to safeguarding and promoting the welfare of infants, children, young people and vulnerable adults. Successful applicants to our roles are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS)

Off The Record works towards Equality of Opportunity. To maintain the diversity of our team we welcome applications from all sections of the community particularly individuals from the Black and Minority Ethnic Communities.

Current vacancies

HR Manager 

Salary: £40,000 pa pro rata DOE, including Outer London Weighting 

(Fixed term 18-month contract) 

We are looking for a talented and experienced HR Manager to join our small but growing charity based in across the London Boroughs of Croydon, Sutton and Merton. The ideal candidate will have a passion for children's mental health and a commitment to providing excellent service to our employees. 


  • Oversee all aspects of HR, including recruitment, onboarding, training, performance management, compensation and benefits, and employee relations. 
  • Develop and implement HR policies and procedures that support our charity's mission and values. 
  • Serve as a strategic advisor to the CEO and other senior leaders on HR-related matters. 
  • Build and maintain a positive and productive work environment. 

Experience and abilities:

  • Self-starter 
  • Share the Charity’s aims and values 
  • CIPD qualified (At least Diploma level) 
  • Strong communication and organisation skills  
  • 5+ years of experience in HR, preferably in a nonprofit setting. 
  • Strong understanding of HR policies and procedures. 
  • Excellent communication and interpersonal skills. 
  • Ability to work independently and as part of a team. 

To apply, please submit your resume and cover letter to recruitment@offtherecord.org

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Counselling Placements

Please note our counselling placements recruitment is paused at present. Please check back here at a later date.

Off the Record are always looking for new counsellors to join our clinical team. We offer the opportunity to work with a minimum of three clients per week in a professional and supportive environment. Clients come from a variety of backgrounds and present with a range of issues. 

You will receive free, bi-weekly group supervision and regular training and assessment opportunities. Please click the link below for the application pack:

> Volunteer Counsellor

Become a Trustee

Trustees play a crucial role in the overall governance of the agency and are key to running Off the Record and delivering excellent services. 

As a trustee, you'll be responsible for ensuring that the charity is well governed and complies with government legislation, e.g., Charity Law, Company Law and Employment Law. Suitable applicants should have commitment and an interest in improving the lives of young people and a specialist area of interest. This could include human resources, marketing, fundraising and strategic development.

If you are interested in applying for this role please click the link below to download the application pack:

> Trustee

Volunteering Opportunities

There are currently no volunteering opportunities.

Call us

Support Line 0800 980 7475

Monday - Friday, 3-6pm; Saturdays, 10am-1pm

Croydon Service 020 8251 0251

Merton Service 020 3984 4004

Sutton Service 020 8680 8899