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Free support services for young people

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Off The Record is a lively and friendly place to work. We’re on the frontline of mental health services in Croydon, Sutton and Merton. If you choose to work with us; you’ll be joining a team that is at the heart of providing a dynamic local service for young people.

Job opportunities

Would you like to be part of a dynamic and innovative team providing mental health support to vulnerable young people? 

Off the Record is a well-established and highly regarded, South-London based, young people's mental health charity who have been supporting young people in tough times for 25 years. We work across the London boroughs of Croydon, Sutton and Merton providing high quality mental health interventions working within a broadly humanistic framework. 

We are currently recruiting for five confident and skilled counsellors for a role within our online counselling service or face to face counselling service: 

3 x Face-to-Face Counsellors 

14 hours p.w.  (initially for one year)  

Salary pro rata of £28,922 inc OLW 

2 x Online Counsellors 

8.5 hours p.w.  

Salary pro rata of £28,922 inc OLW 

Please note, for the online counselling roles, applicants must be qualified and experienced, UK-based counsellors with additional online counselling training to a minimum of certificate level with one of the training providers listed on the ACTO site here 

We are able to consider people who have completed alternative but equivalent training, however, we are not able to make exceptions for people who have experience but no additional specialist training to work online. 

It is an exciting time to be working with us as we are a growing Charity with over 60 staff, who recently won an impact award from GSK/ The Kings Fund. We offer a highly challenging and rewarding work environment that provides you with the opportunity to make a real difference to some of the most vulnerable young people in our community.    

Closing Date - Midday Monday 16th March 2020 

For more information please download our application and information pack below: 

F2F and online counsellor application pack (Word Version)

F2F and online counsellor application pack (PDF Version)

Volunteering opportunities

Respite Activities & Learning Support Club (LSC) Assistant

The Volunteer Learning Support Club Assistant role provides much needed support to the project's Education Worker during the Homework Club for young carers. This club is more than a homework club, as this is a time for young carers to not only do their homework with assistance in areas in which they are not confident, but allows them to obtain skills in research and all areas of their education curriculum. The Learning Support Club Assistant should aim to help the young people attending the club to improve their educational outcomes and should work with the Education Worker to achieve this for all young carers attending the club.

Respite opportunities are also very important and we organise age appropriate activities for young carers during term time and in the holidays. 

Call us

Croydon Service 020 8251 0251

Office Hours: Mondays to Thursdays 10.30am - 7pm & Fridays 10am - 4pm

Young Carers Service 020 8649 9339

Office Hours: Mondays to Fridays 10am - 6pm

Sutton Service 020 8680 8899

Office Hours: Mondays to Thursdays 10am - 6pm & Fridays 2pm - 6pm

Merton Service 0203 984 4004

Opening hours: Mondays 10am - 9pm, Tuesdays 12pm - 9pm, Wednesdays 10am - 6.30pm, Thursdays 10am - 9pm & Fridays 2.30pm - 6.30pm