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Jobs & Volunteering

Off The Record is a lively and friendly place to work. We’re on the frontline of mental health services in Croydon and Sutton. If you choose to work with us; you’ll be joining a team that is at the heart of providing a dynamic local service for young people.

Paid Opportunities

Part Time Administrator

Off the Record is a local charity that provides a range of support services for children and young people within the London Boroughs of Croydon, Sutton and Merton. The agency has been operating for over 20 years and is highly regarded in the local community. 

Based in our Beddington building (172 Croydon Road, Beddington CR0 4PG), you will be responsible for the overall administration of Off the Record’s Merton young people’s counselling service including acting as the first point of contact for most young people and professionals; responding to referrals; arranging appointments and liaising with counsellors. An interest and empathy for young people is essential alongside a sensitive and professional telephone manner and strong IT and database skills.  

  • Salary: Pro rata of £22,959 p.a.
  • Hours of Work: 15 hours per week (3 days preferably Wednesday - Friday)
  • Contract: Fixed Term Contract until 31/03/2019, but may be extended if the service contract is renewed

To apply please download and complete an application pack from the links provided below.

        Off The Record Merton Administrator Application Pack Word Version

        Off The Record Merton Administrator Application Pack PDF Version 

Online Counsellor

Off the Record has been delivering individual online counselling for young people through our SkyLine service with trained online counsellors delivering synchronous and asynchronous counselling to young people particularly targeting those who may feel unable or unwilling to access face-to-face counselling. 

We currently have a vacancy for an online counsellor within our service.  The primary focus of the post will be to provide online counselling to clients using the SkyLine service. The role will also includes some administrative tasks, such as processing new clients coming into the service, as well as attending clinical supervision with the supervisor.

  • Salary: Pro rata of £27,799 p.a.(Note: salary figure includes Outer London Weighting. For counsellors not based in London, please note that you will need to meet your own travel costs into London for 2 meetings per annum)
  • Hours of Work: 8 hours per week worked from home, with at least 50% of these hours being provided during evening or weekend hours
  • Contract: Permanent part-time contract. Leave entitlement is 36 days per year pro rata inclusive of bank holidays

To apply please download and complete an application pack from the links provided below.

        Off The Record Online Counsellor Application Pack Word Version

        Off The Record Online Counsellor Application Pack PDF Version

Service Manager (Sutton)

Imagine’s Wellbeing Service in Sutton is integrated with the South West London and St George’s NHS Trust and works in partnership with Age UK Sutton, Off The Record and Sutton Carers Centre. The Wellbeing service forms an element of Sutton Uplift, the Primary Care Mental Health Service in Sutton.

We are looking for a manager with experience of leading and developing services; linking socially excluded people into opportunities and able to ensure short-term support. A working knowledge of community opportunities and facilities, primary care services and NHS pathways for people experiencing mental ill health will strengthen your application.

  • Salary: £29,564.79 (including London weighting)
  • Hours of Work:  37.5 hrs per week

To apply please view the full job advert and download the job description and person specification below.

Imagine Service Manager Job Advert

Imagine Service Manager Job Description and Person Specification

Volunteering opportunities

Learning Support Club & Respite Trips Assistant

The Volunteer Learning Support Club Assistant role provides much needed support to the project's Education Worker during the Homework Club for young carers. This club is more than a homework club, as this is a time for young carers to not only do their homework with assistance in areas in which they are not confident, but allows them to obtain skills in research and all areas of their education curriculum. The Learning Support Club Assistant should aim to help the young people attending the club to improve their educational outcomes and should work with the Education Worker to achieve this for all young carers attending the club.

Respite opportunities are also very important and we organise age appropriate activities for young carers during term time and in the holidays. 

Call us

Croydon Service 020 8251 0251

Office Hours: Mondays to Fridays, 10.00am - 5.00pm

Merton & Sutton Service 020 8680 8899

Office Hours: Mondays to Fridays, 10.00am - 5.30pm

Young Carers Service 020 8649 9339

Office Hours: Mondays to Fridays, 10.00am - 6.00pm

Email us